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Very Satisfied
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Satisfied
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Dissatisfied
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Very Dissatisfied
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Employee Satisfaction:
These questions are assessing NHRA Staff in the areas of services they provided:
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1. Were you satisfied with the staffs’ knowledge about policies and procedures
of the services provided?
Please pick your answer
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2. Were you satisfied with the staff members’ communication skills?
Please pick your answer
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3. Were you satisfied with the amount of time it took to attend to your query?
Please pick your answer
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4. Were you satisfied with the information provided by the NHRA employee?
Please pick your answer
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5. Were you satisfied with the staff’s professional and courteous manner?
Please pick your answer
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Communicating with NHRA:
These questions are assessing the communication between NHRA and its clients:
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1. Were you satisfied with the response to your queries via email?
Please pick your answer
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2. Was the time in which you received your response satisfactory?
Please pick your answer
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3. Were you satisfied with any telephone communications with NHRA staff?
Please pick your answer
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4. Were you satisfied with how your queries were resolved via the telephone?
Please pick your answer
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5. Were you satisfied with the information conveyed to you by email or telephone?
Please pick your answer
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NHRA Website:
These questions are assessing your experience with the NHRA website:
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1. What was the main reason for visiting our website? To access:
Please check at least one checkbox
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2. Were you satisfied with the ease of navigation on our NHRA website?
Please pick your answer
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3. How easy was it to locate the information you needed?
Please pick your answer
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4. Were you satisfied with the content information on the NHRA website?
Please pick your answer
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5. Were you satisfied with the ease of the online licensing system?
Please pick your answer
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6. What information, if any, did you have difficulty in finding on our website?
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7. Did you use the online services?
Please pick your answer
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8. What can we do to improve the NHRA web page?
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