The Medical Complaints and Investigation Section is concerned with the study of medical complaints and judicial assignments regarding medical errors and the disciplinary accountability for any medical error or violation of the law of profession practice or the profession code of ethics in the Kingdom of Bahrain. In addition, the unit is also concerned with the study of adverse events reported to NHRA by the health care providers and facilities. All complaints are dealt with utmost confidentiality and equal consideration and in accordance to NHRA rules and regulations. Complaints alleging error/negligence that involved death or serious harm and those posing an immediate threat to public health or safety are given priority.